At Caleb Journeys, we are committed to delivering high-quality outdoor and travel products to your doorstep efficiently. Please review our shipping policy below.
1. Shipping Locations
- If your location is outside our delivery area, we will notify you upon order placement.
2. Processing Time
- Orders are processed within 1–3 business days after confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
3. Delivery Time
- Standard delivery time is 5–10 business days, depending on your location.
- Delivery times may vary due to unforeseen circumstances such as weather, strikes, or public holidays.
4. Shipping Charges
- Shipping fees are calculated at checkout based on your location.
5. Cash on Delivery (COD) Policy
- We only accept Cash on Delivery (COD) as a payment method.
- Customers must have the exact amount ready at the time of delivery.
- If an order is refused upon delivery, the customer may be restricted from future purchases.
6. Tracking Your Order
- Once your order is shipped, we will provide a tracking number via email or SMS.
7. Delayed or Lost Shipments
- If your order is delayed beyond the expected timeframe, please contact us at [email protected].
- We are not responsible for delays caused by external factors (e.g., customs, natural disasters, courier delays).
8. Contact Us
For any shipping-related inquiries, reach out to us:
📧 Email: [email protected]
We appreciate your trust in Caleb Journeys and strive to deliver your orders on time!